The library is closed until May 30th to help slow the transmission of the corona virus. Check out our online resources! 

Frequently Asked Questions

How do I get a BC OneCard?

  • Bring your home public library card and current ID into the library and ask for a BC OneCard. 

How many items may I borrow?

  • 15 items (up to: 2 magazines, 2 children's magazines, 4 dvds, 4 audiobooks) 

If I am a talking book user?

  • You may borrow talking books or DAISY CDs with a letter and library card from your home library.

May I renew or place holds?

  • You may renew books three times online or by phone or in person at the library.
  • You may have five holds at a time.

Where do I return items?

  • Returns may be made at any participating public library in BC, but please try to return items where you borrowed them.

Note to One Card borrowers from the Okanagan Regional Library

Items borrowed from the Penticton Public Library and returned to branches of the Okanagan Regional Library are first sent to Kelowna and then mailed to Penticton. We cannot “checkin” an item until we receive it. Therefore, it is still considered “out” and will appear so on your record. While traveling time is taken into consideration when fines are assessed, items still out may effect the number of new items you may borrower. If you make frequent use of our library, please consider returning our items directly.

Residents

50 Items. This includes up to:

  • 10 magazines
  • 6 audiobooks
  • 2 Playaways
  • 10 youth magazines
  • 6 DVDs

BC One Card

15 Items.

  • 2 magazines
  • 2 children's magazines
  • 4 dvds
  • 4 audiobooks
During the COVID-19 outbreak, please follow this link: get a library card
 
Library cards are free to:
  • residents of the city of Penticton
  • property owners in the city of Penticton
  • residents of the West Bench
 
To get a library card, come into the library with a piece of identification** with your name and current address.
 
** We accept Government issued photo identification with current address or 2 pieces of non-photo identification. This may be print or electronic proof of residence, for example: a utility bill, rental agreement, or personalized cheques.
 
Children ages 0 to 11 are issued their own cards. The parent or guardian of the child must show identification to prove residency and complete the Child Registration Form. Cards will be set to expire on the child's 12th birthday.  
 
Resident children ages 12 to 17 who lack proof of residence, as defined above are required to supply a student card, or return a completed registration form before Library card is issued. Parents or guardians will be asked for identification for contact purposes. Cards will expire on the child's 18th birthday and an adult status card will be issued.
 
You can get a fee based library card if:
  • You live outside the Penticton city limits. There are three periods for non-residents: 3 months, 6 months, or 1 year.
  • You are a visitor temporarily residing in Penticton. This is good for one month. 

For a detailed instructions on how to use our ebook services with  your mobile device, please see our Ebooks Page.

Printing

  • Black and white printing- $0.25 per page
  • Colour printing- $1.00 per page
  • See the staff at the information desk for more information. 

Photocopying

A copier is available for public use in the Reference area.

  • Black and white copies- $0.25 per page 
  • Colour copies- $1.00 per page 

Paper Sizes

  • 8 1/2 x 11"
  • 8 1/2 x 14"
  • 11 x 17" 

Scanning

Scanning of documents and pictures to an email address is also availabe at a rate of $0.25 per scanned page.

Please see our hours of operation page for the most up-to-date opening hours.

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